Privacy Policy
Last updated: March 7, 2026
Overview
Mtn Postal Pack & Ship respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect the following types of information when you interact with our website or services.
Personal Information
You may voluntarily provide personal information through forms, account registration, or service requests. This may include:
- Name
- Email address
- Phone number
- Mailing or shipping address
- Package or shipment details
- Files or documents you upload
Customer Account Information
If you create an account through the my.mtnpostal.com customer portal, we may collect information necessary to manage your mailbox or services, including account credentials and activity related to your account.
Technical Information
Certain information may be collected automatically when you visit the website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
This information helps us operate and improve the website.
How We Use Information
We use the information we collect to:
- Provide requested services
- Process shipments and service requests
- Manage mailbox services
- Communicate with customers
- Respond to inquiries
- Improve website functionality and customer experience
- Maintain security and prevent abuse
We do not sell or rent personal information to third parties.
Notifications and Messaging
Customers may receive notifications related to services provided by Mtn Postal Pack & Ship. These notifications may include:
- Package arrival alerts
- Shipping updates
- Mailbox service notifications
- Account or service communications
Notifications may be delivered by email or text message (SMS).
By providing your contact information, you consent to receive service-related communications necessary to provide requested services.
Message frequency may vary depending on activity. Standard message and data rates may apply.
You may contact us at any time if you wish to update your contact preferences.
Third-Party Services
Some services provided through our website may rely on third-party providers. These may include:
- shipping carriers
- payment processors
- email or messaging services
- website analytics tools
These providers may receive limited information necessary to perform their services.
Cookies and Analytics
Our website may use cookies or similar technologies to improve user experience and understand how the site is used.
Cookies are small data files stored on your device that help websites remember preferences and improve functionality.
Most web browsers allow you to control cookie settings through your browser preferences.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. However, no internet-based system can be completely secure, and we cannot guarantee absolute security.
Data Retention
Information submitted through forms or customer accounts may be retained for operational, legal, or regulatory purposes.
For example, certain records related to mailbox services may be retained to comply with postal regulations.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Mtn Postal
1034 Emerald Bay Rd
South Lake Tahoe, CA 96150
ship@mtnpostal.com