Terms of Use
Last updated: March 7, 2026
1. Acceptance of Terms
By accessing or using the Mtn Postal Pack & Ship website, including any related services such as customer portals or account dashboards, you agree to these Terms of Use. If you do not agree with these terms, please do not use the site.
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not harm, disable, or interfere with the operation of the site or services.
You may not attempt to gain unauthorized access to any part of the website, customer accounts, or related systems.
3. Customer Accounts
Certain services, including the my.mtnpostal.com customer portal, may require an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
If you believe your account has been compromised, please contact us immediately.
4. Shipping and Service Information
Mtn Postal Pack & Ship provides packing, shipping, mailbox rental, and related business services. Shipping services are performed through third-party carriers including but not limited to UPS, FedEx, DHL, and USPS.
All shipments are subject to the terms and conditions of the selected carrier.
Mtn Postal Pack & Ship acts as an authorized shipping agent and is not responsible for carrier delays, loss, or damage beyond the terms provided by the carrier.
5. Mailbox Services
Mailbox rentals and mail handling services are governed by additional agreements, including USPS Form 1583 and the Terms of Mailbox Service available at /toms.
Customers agree to comply with all applicable postal regulations.
6. User Submissions
Information submitted through website forms, uploads, or customer portals may be used to provide requested services, process shipments, communicate regarding orders, or improve service operations.
You agree not to submit unlawful, harmful, or misleading information through the website.
7. Intellectual Property
All content on this website, including text, graphics, branding, and design elements, is the property of Mtn Postal Pack & Ship unless otherwise stated.
Content may not be reproduced or distributed without permission.
8. Website Availability
We make reasonable efforts to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free operation.
9. Limitation of Liability
To the maximum extent permitted by law, Mtn Postal Pack & Ship shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or services.
10. Changes to These Terms
We may update these Terms of Use from time to time. Updates will be posted on this page with a revised date.
11. Contact
If you have questions regarding these Terms of Use, please contact:
Mtn Postal
1034 Emerald Bay Rd
South Lake Tahoe, CA 96150
ship@mtnpostal.com